Need Assistance?

Our support team is dedicated to ensuring you have the best experience with Reminova. Whether you need technical help, have questions about features, or want to provide feedback, we're here for you.

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Email Support

Send us a detailed message about your issue or question. We'll get back to you with a comprehensive solution.

Send Email
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Phone Support

Speak directly with our support team for immediate assistance with urgent issues or complex problems.

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Response Times

Email: We typically respond to emails within 24-48 hours during business days.

Phone: Available Monday through Friday, 9:00 AM - 5:00 PM EST.

Before You Contact Us

To help us assist you more effectively, please include the following information in your support request:

  • Your device model and iOS version
  • Reminova app version (found in Settings > About)
  • Detailed description of the issue you're experiencing
  • Steps you've already taken to try to resolve the issue
  • Screenshots or screen recordings if applicable

Contact Information

Email: JeansHermsen4732@outlook.com

Phone: +1 (606) 229-9720

We're committed to providing excellent customer support and ensuring your experience with Reminova is exceptional.

What We Can Help You With

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Technical Issues

App crashes, syncing problems, or feature malfunctions

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Coin Purchases

Payment issues, coin balance questions, or refund requests

Feature Questions

How to use specific features or maximize your Reminova experience

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Privacy & Security

Data protection questions or account security concerns

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Feature Requests

Suggestions for new features or improvements

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Device Compatibility

Device-specific issues or compatibility questions